June 24, 2015

June 24, 2015 | Jessi Eagan | Digital Marketing Communications Specialist

The results are in! Spinnaker Support has recently released a results survey eBook that quantifies how current SAP users regard S/4HANA.  Over 180 IT, Finance, and procurement professionals responded to the survey.

S/4HANA promises speed and simplicity to be delivered on-premises or via the cloud. Delivering the promise is far from reality. Some of the key takeaways from the survey include:

  • 74% of respondents are at least vaguely familiar with S/4HANA.  Most are either undecided about their adoption of S/4HANA or have no current intentions to migrate to S/4HANA.
  • Just 17% of respondents plan to adopt S/4HANA within the next two years. 36% estimate migration in 6+ years.
  • The vague roadmap and value proposition for S/4HANA, combined with growing challenges realized from SAP-provided software support, are driving more investigation and adoption of third-party software support alternatives.

Spinnaker Support is in the business of providing world-class SAP support and there is a strong link between upgrades, migrations, and support. Besides questions related to S/4HANA, respondents were asked to assess what they like and dislike about their SAP-provided support. A growing number of SAP clients are investigating and subsequently adopting third-party SAP support solutions – as means to navigate through the S/4HANA “fog of uncertainty” and to gain superior support for a fraction of the cost.

View the eBook in its entirety on SlideShare here.


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