February 2, 2021

John Lange | Senior Manager, Product Marketing

As we discussed in Part 1 and Part 2 of the “Salesforce Customer Success: Roadblocks and Recommendations” blog series, customers have aggressive plans to improve and expand their Salesforce environment in 2021.  

The reality is that most companies face serious headwinds as they attempt to accomplish their Salesforce initiatives. The offering is complex, and they face a shortage of skilled administrators, developers, and architects.  

It’s not all bad news: many companies report that using a managed services provider, such as Spinnaker Support, can greatly improve their ability to achieve their Salesforce goals. 

The infographic below highlights the key findings of the research that we commissioned through Technology Evaluation Centers (TEC).  

TEC SF Research Paper

This infographic is an abbreviated review of the full report. The research also lists five best practices for companies that use Salesforce. Download the full report. 

At Spinnaker Support, we enable companies to achieve Salesforce success through a partnership based on expertise, collaboration, and coordinated monthly updates. Our various managed services packages help companies overcome resource gaps so that they can close more deals and better serve their customers.  

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