Comprehensive Services

ITIL-centric services, customized for your applications and operations

Delivered As Needed

Responsive managed services provided 24/7/365

Global Engineering Team

Level 2 and 3, with average 19+ years’ experience on Sybase

Escalation, When Required

Ability to bring in expert Level 4 staff if required

'Lifetime' Support for Sybase

Optimizing database performance and uptime for as long as you need

Additional Assistance Available

Third-party software support or project-based consulting from a single provider

SAP Sybase Managed Services on Your Terms

We offer mix-and-match packages that represent specific sets of SAP Sybase managed services. Select one or more of these packages to address your needs.

  • Monitor and Advise
  • Monitor and Operate
  • On-Demand
  • Managed XaaS

Monitor and Advise

Proactive, around-the-clock outsourced performance monitoring. Should performance issues arise requiring attention from your internal staff, we immediately notify you.

  • 24/7 performance monitoring
  • Log tracking
  • System health checks
  • Issue triage and advisory
  • Timely reports

Monitor and Operate

Around-the-clock outsourced performance monitoring and day-to-day management of your basic IT operational functions and technologies.

  • All Features of Monitor and Advise Package
  • Fast Issue Response – Level 2
  • User access management
  • Database patching
  • Security patches
  • Backup configuration / schedule
  • Cloning

On-Demand

This flexible, à la carte option supports additional application, environment, and staffing needs beyond what is covered in other packages.

  • Major database upgrades
  • Performance tuning
  • Server migration
  • Integration with third-party products
  • Custom development / extension
  • Install / configure new databases
  • Disaster recovery / high availability setup
  • And more

Managed XaaS

Proactive, expert-delivered SAP managed services for your next-generation XaaS solutions, whether enterprise applications or infrastructure in the public cloud (IaaS) or as Software-as-a-Service (SaaS).

  • SaaS Managed Services
  • IaaS Managed Services

Brochure

SAP Sybase Managed Services and Consulting

Learn more about how we keep your Sybase database applications and surrounding technologies running smoothly, securely, and in compliance. See how we can facilitate your migration journey from on-premise to cloud or another database whenever you're ready.

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YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
We deliver it.

Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service.

19+

avg. years SAP/Sybase experience

24/7/365

responsive services

98.7%

overall annual customer satisfaction rating

SAP Sybase Versions & Products We Manage

  • Versions, Releases and Editions
  • Supported Products
  • All Sybase database releases and editions
  • SAP Sybase Adaptive Server Enterprise Edition (ASE)
  • SAP Sybase Adaptive Server Small Business Edition (ASE SBE)
  • SAP Sybase Adaptive Server Edge Edition
  • SAP Sybase Replication Server
  • SAP Sybase IQ for big data analytics and warehousing capabilities

READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.

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