March 1, 2018

As a leading provider of third-party Oracle support, we address important topics like service quality, cost of service, transition process, etc. In many cases, we spend time dispelling myths often planted by our competitor. The infographic below reveals the five most common myths about severing ties with Oracle software support. We are happy to discuss these in further detail with you.

Before we get to the specific myths, how about a quick review of Spinnaker Support’s features?

Spinnaker Support significantly reduces your annual support spend while delivering more comprehensive, responsive Oracle support for both your standard and customized code. Our standard support includes break fixes, global tax and regulatory compliance updates, and full technology stack security and vulnerability protection. Included at no cost are a range of technology advisory services to help ensure high-performing and interoperable applications, especially valuable as organizations journey from on-premise to hybrid to cloud. Oracle support has steadily drifted away from a customer-centric service model to a portal-based, self-support model.

So, before you sign your next annual support renewal agreement, do a bit of research to uncover the facts about alternatives to Oracle support.

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