What are managed services – and how do they benefit your organization?
“Managed services” involve contracting a Managed Service Provider (MSP) to oversee certain technical and application functions and processes. Unlike third-party software support that addresses specific issues as they arise, managed services are typically ongoing activities with a more proactive, strategic approach.
- Our Approach
- The Benefits
SAP Managed Services from Spinnaker Support improve your operability for a reasonable cost.
Hiring for new or replacement skills is costly and slow. Spinnaker Support helps you instantly expand your existing staff, fill gaps in your team’s capabilities, and develop a smart plan for a stronger IT infrastructure.
Our remotely-delivered SAP managed services are performed by experienced Level 2 and 3 engineers. Need to tackle a more complex issue? We can escalate to Level 4 engineer support whenever you need it.
- Technical Managed Services (TMS)
- Development Managed Services
- Application Managed Services (AMS)
- Day-to-day management of basic IT operations and functions
- Cloud-based infrastructure or software management
- System health checks
- Interoperability and integrations
- Staff augmentation
- And more
Why Choose Spinnaker Support for SAP Managed Services?
We’re there when you need us and standing by even when you think you don’t. Our international operations centers support 14 languages for customers in 100+ countries around the globe.
processes and increase your operational efficiency
and proactively resolve developing issues
Free Up Your IT Staff
to perform other valuable tasks
with a reliable, reasonable fee structure
On-Demand Video: The State of SAP in 2021 – and What It Means for You
For every organization considering their long-term ERP strategy, we recommend our new video, “What Should My Plan Be for SAP?” hosted by Shawn du Plessis, VP, SAP Global Support Services. This webinar discusses the current state of SAP’s product roadmap, the risks and rewards for SAP customers, and recommendations for how to address your options.Watch Now
READY FOR A PHENOMENAL SUPPORT EXPERIENCE?
Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.